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Privacy

Privacy Policy

Information on how AISEO processes personal data, for what purposes, for how long it is retained, and what rights each user can exercise.

Data Controller

The data controller for the personal data collected through this website is:

  • Entity: Globaria | Servicios Globales S.L.
  • NIF: ESB22360622
  • Address: C/ Sigfrido 1, Of. 34, 29006 Málaga, España.
  • Email: info@aiseo.com
  • Phone: +34 951 100 100

Data we may process

AISEO may process different categories of data depending on the user’s interaction with the platform:

  • Identification Data: Name, email, and phone number if provided.
  • Audit Data: Domain or URL submitted for technical diagnosis.
  • Technical Data: IP address, cookies, and browsing data for security and statistical purposes.

Purposes of processing

We process your personal data for the following purposes:

  • To respond to inquiries and manage support requests.
  • To run the express audit and generate technical reports.
  • To manage user accounts and provide contracted services.
  • To ensure site security and prevent abusive usage.
  • To send commercial communications only if prior consent has been given.

Express audit and analyzed domains

When using the express audit tool, AISEO processes publicly available technical information from the submitted domain. The user guarantees that they have sufficient authorization or legitimate interest in the domain provided.

The results may be associated with the user’s account to enable historical tracking. AISEO applies measures to protect these diagnostics, but notes that the analysis is based on signals publicly accessible on the web.

Data retention

We will retain the data only for as long as strictly necessary:

  • Queries: Until they are resolved and reasonably followed up.
  • Accounts: While the account remains active.
  • Leads/Audits: Up to 12 months, unless deletion is requested.
  • Billing: For the applicable legal retention periods.

User rights

You may exercise your rights of access, rectification, erasure, objection, restriction, and data portability by sending an email to soporte@globaria.com.

You also have the right to lodge a complaint with the competent supervisory authority (AEPD) if you consider that the processing does not comply with applicable regulations.